Self-Service Portals
Check order status. Submit a claim. Resolve technical support issues. Whatever the request, Self-service Portals are rapidly becoming the preferred means of customer interaction for companies today. Not only do portals empower customers with immediate access to the information and support they need. They can drive significant cost savings over traditional customer service approaches such as call centers.
Developing and maintaining effective Self-service Portals requires:
- Seamless integration with existing databases, applications, security, content management and reporting systems
- A highly customizable, intuitive user interface
- A rapid development environment to accelerate time to production
- A platform that is flexible enough to adapt and scale to changing business needs
| Global organizations including healthcare processing service providers, financial institutions and communications companies have used Bluenog ICE to deliver powerful yet easy-to-use Self-service Portals for their customers. Our framework allowed them to combine multiple mini-applications together into applications that work seamlessly, with a consistent, rich user interface – all in a matter of weeks, not months or years. |
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Struggling to deliver a Self-service Portal in your organization on time and on budget? Need to take your existing Self-service Portal to the next level without scrapping all the development and infrastructure costs you’ve already invested?
Bluenog can help. Contact us today.